Terms and conditions

Aasia Market Oy(FI20838548) sells products to private persons in Finland and abroad. We reserve all rights to change the terms and conditions, and the prices. All prices include the VAT.

Contact us

E-mail: info@aasiamarket.fi
Telephone: +358 40 8552942
Address: Asemakatu 32, 90100 Oulu, Finland

Orders

Orders are collected from the online shop by adding the products to the shopping cart. The order is confirmed by using the check-out functionality of the online shop to pay for the order. By confirming an order, you accept these terms and conditions, product pricing and shipping costs. An e-mail confirmation will be delivered in case an e-mail address is provided by the time of confirming the order. The e-mail confirmation lists the products ordered and the price breakdown.

Payments

Visma Pay (Paybyway Oy, business-id FI24865594) is the payment facilitator of the online shop. Paybyway Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of Visma Pay. Visma Pay or Paybyway Oy is shown as the receiver of your payment in the bank account listing and in your invoice. Paying with Visma Pay is safe. All information is exchanged through secured connections.

The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade.

Read more about Visma Pay: https://www.visma.fi/vismapay/

Payment methods

With Visma Pay you can pay your order by an internet banking account, a wallet, a payment card (credit/debit), an invoice or a partial payment. The following methods of payment are supported: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken, Jousto, Enterpay Company Invoice, MobilePay, Masterpass, Pivo, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards.

MobilePay: You can pay with your MobilePay wallet if you have allowed online payments in the settings of the MobilePay application. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop.

Pivo: Terms and conditions of Pivo can be found here: https://pivo.fi/kayttoehdot/pivon-kayttoehdot/

Jousto invoice and part-payment is a Finnish service for making purchases quickly and safely. Jousto is for private persons having their economy in balance. With Jousto you will get 30 days time to pay without interest or expenses. After you have received an invoice, you can decide to pay it at once or in parts. You can pay our purchase in up to 36 parts, starting from 9,90 eur/month. Expenses for Jousto part-payment are 3,90 eur/month and 19,90% interest. With Jousto you can pay purchases from 30 to 3000 eur. Aurajoki Nordic Oy issues the credit. Read more from www.jousto.com.

Contact Visma Pay

Visma Pay, Paybyway Oy (business-id FI24865594)
E-mail: helpdesk@vismapay.com
Telephone: +358 9 315 42 037 (workdays 9-17)
Address: Laserkatu 6, 53850 Lappeenranta, Finland

Shipping

Frozen products might get defrosted during shipping, take it for your own responsibility. Frozen products can not be returned because defrosting. 

Orders are being shipped during workdays. Products from the stock are usually delivered within 1-2 workdays. Posti kotipaketti can ship up to 50kg. Shipping costs are defined by the selected delivery method, possible extra services, shipment weight and size. The shipping costs can be seen in the check-out functionality before confirming the order.

Here is the price for two shipping methods, there are also other options available, e.g. Posti Kotipaketti, Monipaketti, Parcel Connect, and so on.

Postipaketti
0 – 5kg 6,90€
5 – 10kg 9,90€
10 – 15kg 11,50€
15 – 20kg 13,20€
20 – 25kg 14,90€
Posti Express Paketti
0 – 5kg 10,90€
5 – 10kg 13,90€
10 – 15kg 15,50€
15 – 20kg 17,20€
20 – 25kg 18,90€

If your order includes fragile items, like glass bottle, ceramic bowl, we recommend you take a shipping method including FRAGILE service, which is one extra service provided by Posti.

Please inform us without a delay – at least within 14 days – in case a product has lost or damaged in shipping. The logistics company must be also informed regarding any products damaged in shipping.

Ordering for Ã…land

We deliver orders to Ã…land without VAT. After ordering, the tax will be deducted from the order automatically when the statistics are monitored in Ã…land.
 
VAT is paid to Ã…land Post when the package is picked up from the post office or delivered home.
 
The parcel can
    • either go through the Customs website and pick it up from the post office close to Mariehamn, or order a home delivery or
    • VAT can be paid at the Customs office and the consignment picked up from Mariehamn or
    • VAT can be paid at the Post Office in Mariehamn.

Returns

The customer has a right to change or return ordered products during 14 days of receiving the order. The customer has a right to change or return all or part of the products in the order. The changed and returned products must be unused and in the original packaging. If you wish to change or return products, please contact us first for the instructions. Please attach your name, contact details and your bank account number for receiving the refund. If seller does not have any fault causing the return, return shipping cost will be charged.

Cancelling an order, defect liability and reclamation

The customer has right to cancel an order before the order is dispatched. The cancellation must be done in written by an e-mail to the customer support of the online shop.

The online shop is liable for defects in the sold products according to the applicable law. Please contact the customer support of the online shop immediately in a case of reclamation. The consumer has a right to file a dispute in the Consumer Disputes Board in a case of dispute between the online shop and the consumer.